Last updated: September 11, 2026
DIY Raft Frames (“we,” “us,” or “our”) operates the website diyraftframes.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described here.
Information We Collect
Information you give us directly
When you fill out our contact form, place an order, or email us, we collect what you provide. That may include your name, email address, phone number, shipping address, billing address, and whatever you write in your message.
Order and payment information
When you buy something, we and our payment processors collect what is needed to complete the order. Payments are processed by Stripe and PayPal. We do not store full payment card numbers on our servers.
Information collected automatically
Like most websites, we automatically collect technical information when you visit. That includes your IP address, browser type, device information, which pages you viewed, how long you stayed, and which site you came from. This is collected through cookies and similar technologies.
Cookies and Tracking Technologies
Cookies are small data files stored on your device. We use them to keep the Site working, remember what is in your cart, understand how visitors use the Site, and measure our advertising.
You can control or disable cookies in your browser settings. Disabling them may break parts of the Site, including the cart and checkout.
Google Analytics
We use Google Analytics to understand how visitors use the Site, including which pages get read and how people arrive. Google’s use of data collected through Google Analytics is governed by the Google Privacy Policy. You can opt out of Google Analytics using Google’s browser add-on at tools.google.com/dlpage/gaoptout.
Google Ads
We use Google Ads to advertise, and Google’s tags to measure which ads lead to visits and orders. This may include showing you our ads on other sites after you have visited ours. You can manage personalized advertising in your Google account at google.com/settings/ads.
Meta Pixel
We use the Meta Pixel, which is technology from Meta Platforms, the company behind Facebook and Instagram. It tells us which of our Facebook and Instagram ads lead to visits and orders, and it allows us to show ads to people who have visited the Site.
You can control how Meta uses your information for advertising in your Facebook or Instagram ad preferences, and you can limit tracking at the device level in your phone’s privacy settings.
Campaign tracking links
Links to our Site from emails, ads, and social posts sometimes carry tracking parameters, often called UTM parameters. These tell us which campaign brought you here. They do not identify you personally.
Affiliate Links
The Site contains affiliate links through the Amazon Services LLC Associates Program. When you click one of those links and buy something, we may earn a commission at no additional cost to you. Amazon may use cookies to track that referral. See our Affiliate Disclosure for detail.
How We Use Your Information
- To process, fulfill, and follow up on orders
- To answer your questions and provide support
- To operate, maintain, and improve the Site
- To understand how visitors use the Site
- To measure and improve our advertising
- To send marketing emails, if you have opted in
- To meet legal obligations and protect against fraud
How We Share Your Information
We do not sell your personal information.
We share information with service providers who help us run the business: our hosting provider, payment processors, email and marketing platform, and shipping carriers. We share information with advertising and analytics providers as described above. We share information with legal authorities when required by law, or to protect our rights, safety, or property.
Data Retention
We keep personal information only as long as we need it for the purposes described here, including order records we are required to keep for tax and legal reasons.
Your Choices and Rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, or to opt out of certain uses of it. To make a request, email us at info@diyraftframes.com. We will not treat you differently for exercising those rights.
You can also:
- Adjust or disable cookies in your browser settings
- Opt out of personalized Google ads at google.com/settings/ads
- Adjust your Meta ad preferences in your Facebook or Instagram settings
- Unsubscribe from marketing emails using the link at the bottom of any of them
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has given us personal information, contact us and we will delete it.
Third-Party Links
The Site links to other websites, including retailers and manufacturers we reference. We are not responsible for their privacy practices. Read their policies.
Changes to This Policy
We may update this Privacy Policy. When we do, we will change the “Last updated” date at the top. Significant changes will be noted on the Site.
Contact Us
Questions about this policy or how we handle your information:
DIY Raft Frames
16981 Indio Rd, Bend, OR 97707
info@diyraftframes.com